Macpower Alumni Instrukcja Obsługi Pobierz pdf (Strona 68)

SVAT ELECTRONICS

now you can see

CLEARVU11

TROUBLESHOOTING GUIDE

“Warning: Connect to

device DVR#...........

Failed message

while using Internet

Explorer.”

when I try to view the

software over the web.

•IfyouseethisdialogueboxusingtheInternetExplorerwebviewingsoftware:

•ItmeansthatviewingsoftwarecannotconnecttooneoftheDVRsthatitis

congured to use. You need to remove any DVR’s that are not currently being used.

•ClickonDeviceCong.ThiswillpulluptheDeviceList.

•SelecttheDVRthatisnotusingtheproperIPaddressandClickremove.You

should no longer receive this warning message

Camera Troubleshooting

I cannot see at night

with my IR night vision

cameras

•Thenightvisionturnsonautomaticallywhenlightlevelsdrop.Trythecamera

in a pitch black setting. The areas that it is in may have too much light and may

not activate the sensor.

My camera is not

displaying any image

•Verifytheconnectionsaresnugandtighttting.Disconnectandreconnect

each connection. 4pin/4pin, power/power, RCA/RCA.

•Makesurethepoweradapterispluggedintoanactiveelectricaloutlet.

If everything is connected, cup your hands around the camera lens and you

should see the red LEDs illuminate. Make sure it is dark enough to activate the

light sensor.

•IftheLEDsdonotilluminate,tryswitchingthepoweradapterwithaworking

camera’s power adapter. This will indicate if it is the power adapter which

needs to be replaced.

•Verifythepinsonthe4pindinconnectionarenotbentandarebeingproperly

inserted to the proper connector.

•Ifnopower/videosignalevenwiththenewpoweradapter,connectthe

camera that is in question to a working cable set. (Disconnect a working

camera and connect the camera in question to that cable set) The camera

should function correctly. If the camera functions correctly the test indicates

that there is a bad cable.

My camera is being

displayed in black and

white.

•Nightvisionmodedoesnotdisplaycoloronlyblackandwhite.Makesure

there is enough lighting in the room to check if color is working.

•PowercycletheDVRbypressingthepowerswitchtotheoposition.Leave

for 10 seconds and power on again. If the cameras still display in black and

white try replacing the power supply for the B/W camera with a properly

working camera’s power supply.

Lines displayed on

screen / scrolling lines

/ electrical noise /

interference.

•Tryreplacingthepowersupplywithaproperlyworkingcamera’spowersupply.

•Testthecameraoutonadierent60ftcableset.Thevideosignalcouldbe

getting disrupted by a dierent power source. If the cables are being run

parallel to electrical lines or near other electrical devices try and reposition the

camera (and cable) to avoid these sources

The camera is not

displayed on the Live

Display screen. It is just

4 blue boxes

•Checkallconnectionstomakesuretheyaresecureandproperlyconnected.

• Check your power supply to ensure that the camera is powered up

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